Refund Policy
Welcome to https://thatprfirm.in/ (“Site”), operated by That PR Firm (“we”, “us”, or “our”). This Refund Policy clearly states that all payments made for our services are final, and
NO REFUND
will be provided once a service has been confirmed, initiated, or delivered. By using our services, you acknowledge and agree to this policy.
1. General Policy
- All payments made for services on our website are subject to this Refund Policy.
- Refunds are not guaranteed and will be considered on a case-by-case basis depending on the nature of the service and work completed.
2. Eligibility for Refunds
You may be eligible for a refund under the following conditions:
- The service has not yet been initiated or assigned to a team member.
- A duplicate payment has been made due to technical error.
- The service could not be delivered due to unforeseen circumstances from our end.
3. Non-Refundable Services
The following services are strictly non-refundable:
- Completed services or successfully delivered PR campaigns
- Media placements that have already been published or executed
- Customized or personalized services once work has started
- Strategy consultations or advisory sessions once conducted
- Any service clearly marked as “non-refundable” at the time of purchase
4. Partial Refunds
- If a refund request is made after the service has begun, a partial refund may be granted depending on the stage of completion.
- Costs incurred for completed work, resources used, or third-party services will be deducted from the refund amount.
5. Refund Request Process
To request a refund, please contact us with the following details:
- Full Name
- Service Purchased
- Date of Transaction
- Reason for Refund Request
All refund requests must be submitted within 7 days of the transaction date.
6. Processing of Refunds
- Approved refunds will be processed within 7–10 business days.
- Refunds will be credited to the original payment method used during the transaction.
- Processing time may vary depending on your bank or payment provider.
7. Disputes
- If you are not satisfied with our decision regarding a refund, you may contact us for further clarification.
- We encourage resolving all concerns directly with our support team before initiating any chargebacks or disputes.
8. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. Updates will be effective immediately upon posting on our website.
9. Contact Us
By using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.
