Cancellation Policy
Welcome to https://thatprfirm.in/ (“Site”), operated by That PR Firm (“we”, “us”, or “our”). This Cancellation Policy outlines the terms under which you may cancel services purchased through our website. By using our services, you agree to the terms stated below.
1. Service Cancellation
- Clients may request cancellation of services by contacting us via email or phone.
- Cancellation requests must be submitted in writing to [email protected] with complete details of the service and reason for cancellation.
- Requests will be processed only after verification of the client’s identity and order details.
2. Eligibility for Cancellation
- Cancellation is only applicable before the commencement of the service or project.
- Once work has been initiated, cancellations may not be accepted or may be subject to partial charges depending on the progress of the work.
- For subscription-based or ongoing services, cancellation requests must be made at least 7 days prior to the next billing cycle.
3. Non-Cancellable Services
The following services are non-cancellable once confirmed or initiated:
- Customized PR campaigns
- Media placements already executed or in progress
- Content creation or branding services once delivered or approved
- Any service marked as “non-refundable” or “non-cancellable” at the time of purchase
4. Refund on Cancellation
- If a cancellation request is approved before service initiation, a full or partial refund may be issued at our discretion.
- If work has already started, only a partial refund (if applicable) will be processed after deducting costs for work completed.
- No refunds will be provided for completed services.
5. Processing Time
- Approved cancellations and refunds (if applicable) will be processed within 7–10 business days.
- Refunds will be credited using the original payment method unless otherwise agreed.
6. How to Request Cancellation
To request a cancellation, please contact us with the following details:
- Full Name
- Service Purchased
- Date of Purchase
- Reason for Cancellation
7. Changes to This Policy
We reserve the right to update or modify this Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
8. Contact Us
By using our services, you acknowledge that you have read, understood, and agreed to this Cancellation Policy.
